FAQs
Frequently Asked Questions
How can I book an appointment?
To book an appointment, you can call us directly at 920011535 or +966-53-557-5539, email us at info@healthgates.net. Our patient relations team will guide you through the process and answer any questions you may have.
What services does Health Gates offer?
Health Gates provides a comprehensive range of mental health services, including addiction treatment, anxiety and depression management, child and adolescent mental health support, geriatric mental health care, and specialized programs for women’s mental health. We also offer corporate mental health services and rehabilitation programs.
Does Health Gates offer telehealth services?
Yes, we offer secure telehealth services for patients who prefer or need remote care. Our telehealth sessions are conducted via video call, allowing you to connect with your therapist from the comfort of your home.
How long do treatment programs typically last?
The duration of our treatment programs depends on individual needs and the type of service required. Short-term programs may last a few weeks, while comprehensive care and rehabilitation programs may extend over several months. Our team will provide a clear treatment timeline after your initial assessment.
What is the Health Gates 360° Model of Care?
Our 360° Model of Care takes a holistic approach, addressing every aspect of mental health from awareness and prevention to diagnosis, treatment, and rehabilitation. This bio-psycho-social approach is designed to meet the unique needs of each patient for long-term recovery and wellness.
Where are Health Gates facilities located?
Health Gates has locations in Riyadh and Jeddah. Our main facilities include the Health Gates Rehabilitation Center and Detox Center in Riyadh and our Academic Rehab Center in Jeddah.
How does Health Gates ensure privacy and confidentiality?
We are fully committed to protecting patient privacy and confidentiality. All personal information and treatment details are securely stored and managed in accordance with Saudi Arabian health privacy laws and best practices.
How to contact Health Gates for further questions?
For more information, please call us at 9200 11 535 , +966-53-557-5539, or email us at info@healthgates.net, We’re here to help you find the support you need.